Simple. Powerful. Easy to Use.
Retail Management Hero (RMH) is a new complete retail management solution that enables retailers to efficiently manage their back office and POS activities. RMH was intended to address the needs of small business stores that do not require a large IT infrastructure. With that in mind, it is intuitively designed with the intent to replace the widely used Microsoft Dynamics RMS. It is the update that RMS needed to meet the needs of future technology and retail. RMH will be stripped of unnecessary features that RMS still held onto, like Messages & Calendar, Checks, and Shipping.
INTUITIVE AND RESPONSIVE DESIGN
This point-of-sale solution understands retail — and was designed 100% with that in mind.Its intuitive graphical user interface is touch screen optimized and lets any retailer quickly do everything from looking up inventory and entering items, to processing sales transactions and generating receipts.
SEAMLESS TRANSITION FROM RMS
Are you a current Microsoft Dynamics RMS partner or user? Good news! The RMH solution includes what you appreciate about RMS...and a lot more.
POWERFUL EASY TO READ REPORTS
With powerful reporting built into RMH, keeping an eye on your daily store reports is as easy
as 1, 2, 3. Identify at a glance your moving inventory, realtime sales data and customer
transactions, which will help you make informed business decisions. You also have the
ability to create and customize your own reports!
EXTEND, CUSTOMIZE, SCALE
RMH is built to allow for a multitude of thirdparty add-on integrations and application
services. This enables you to easily add functionality to make it a perfect fit for your business
— now and in the future.
PAYMENT PROCESSING OPTIONS
RMH comes built with payment processing options right out of the box. Through RMH’s integration to payment gateways and processors, your customers have the flexibility to work with the processor of their choice. Key features include EMV, Gift Card, EBT, Cashback and many more.
Key Features
- Keyboard shortcuts will be the same as RMS, so RMH will feel familiar from the moment you sit.
- Advanced Point of Sale Functions, including serialized items, input by weight, layaways, quotes and work orders.
Point-Of-Sale Capabilities
- Display item picture, extended description and sub-description.
- Select shipping carrier and calculate shipping charges by weight/value.
- Sell and redeem vouchers/gift cards.
- Mix and Match pricing structure.
- Discount total or line item.
- Add customer account.
- Access Customer info (total sales, number of visits, last visit date, etc).
- Issue store credit or receive payment(s).
- View daily sales graph at the POS.
Time Saving Tools
- Import Utility, to input items, price and cost changes
- Budgeting and Performance
- By Register
- By Sales Rep
- By Cashier
- By Store
- By department
- By category
Inventory Types
- Standard & Service
- Matrix (apparel)
- Lot Matrix
- Serialized ( up to 3 serial numbers)
- Kit
- Weight (tare, actual)
Inventory Control and Tracking
- Organize and modify assembly, matrix and lot matrix items on spreadsheet like forms.
- Auto calculate item replenishment by restock level or quantity sold.
- Unlimited item aliases.
- Print Bar Code Labels.
- Manage accounting items that do not affect sales like shipping, charge, duty, etc.
- Supports multiple delivery notes.
- Invoice matching.
- Calibrate cost based on invoiced price.
Built-In Reports
- Over 300 reports, XMl, report export.
- Export data to multiple formats.
- Graphical charts.
Customer Information/Accounts Receivable
- Print Mailing List.
- Track purchase including date and amount.
- Line item A/R.
- Charge to multiple A/R accounts from same sale.
- Define payment schedule and amount to be paid per schedule.
- Email A/R statements.
Who is the target retailer for RMH?
The RMH solution primary targets the single store and the Retail SMB market (small group of stores). Packed with features and functionality, RMH addresses the needs of businesses in many verticals within the retail sector, including convenience, grocery, apparel, sporting goods, wine & spirits, gift & specialty, and more.
Is RMH a Microsoft Product?
No. RMH was co-developed by Retail hero and Retail Realm, and includes all the main features and functions that retailers appreciate in Microsoft Dynamics RMS... and more.It combines the expertise of Retail Realm as the sole distributor of RMS and also of Retail Hero who has developed many successful add-ons to Microsoft Dynamics retail products.
It would be great to have features/function comparison document that compares RMS and RMH.
We agree! That's why we are currently developing a comprehensive comparison sheet that shows the similarities and differences between RMS and RMH in both the back office and at the POS. It will also include all the additional functionality in RMH. As soon as the comparison document is finalized, we will send out as a communication update to all re-sellers who have signed up to the distribute RMH.
Is there an ON-SCREEN 10-keypad for "quantity" and "price" edits on POS screen?
Yes, this will be available.
Will RMH include e-commerce?
The RMH development team will be working with a variety of e-commerce partners to ensure that integration to the most commonly used third-party e-commerce solutions is available. Stay tuned for updates regarding this.
Does RMH support Floating Cash drawer?
RMH will support floating cash drawer in the Version 2 release.
