CRM solutions for small and medium businesses

Microsoft Dynamics CRM Online offers a mobile solution powered by the Microsoft Cloud to help small and medium businesses manage contacts, nurture leads, drive sales and amaze customers. It’s easy to use and affordable, with the power to support the ambitions of your growing business.

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• What is CRM?
• CRM + Office 365
• Cloud solutions
• Cloud solutions on Mobile
• CRM and SMB Revenue Growth

Do more with familiar tools

Winning the loyalty of customers today means knowing what they need and staying connected. Give your employees the power to understand and engage customers with familiar tools they use every day like: Outlook, Word and Excel.

With Microsoft Dynamics CRM Online and Office 365 you get an integrated, affordable solution that helps you gain a complete view of your customers, close more sales, and build ongoing relationships with familiar technology from Microsoft.

Ways to use CRM with Office 365 tools include:

• Create leads, view customer information or open support cases in CRM right from your inbox in Outlook
• Craft professional documents such as quotes and sales orders using Wordtemplates in CRM
• Update information using Excel inside CRM, easily import, export and share information
• Attach meeting notes and customer interaction information using OneNote in CRM
• Store and sync documents in one centralized SharePoint location and link to CRM
• Stay connected and collaborate with colleagues and customers using Skype for Business
• Mobile CRM apps available for tablets and phones powered by iOS, Android and Windows

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Why SMBs are choosing cloud solutions

Business today runs on data; about customers, transactions and so much more. Today's cloud-based data and solutions can help businesses of any size connect the dots.

Cloud-based solutions from Microsoft operate and store your information securely in the Microsoft Cloud. This means all of your data, is stored safely online. You don’t have additional hardware or software to install because all set-up and subsequent updates are all done online, freeing you to focus on running your business.

With all of your CRM resources accessible online, you can retrieve your customers’ information, sales and marketing analytics, service records, or anything you need for customer management, at any time, from any device.

 Check out how CRM can increase SMB Revenue Growth

Call 800-426-5708 for Prices 

Mobile solution

Microsoft Dynamics CRM Online offers a mobile solution powered by the Microsoft Cloud to help small and medium businesses manage contacts, nurture leads, drive sales and amaze customers. It’s easy to use and affordable, with the power to support the ambitions of your growing business.

Cloud-based CRM systems should make it easy for employees to stay connected with prospects and customers regardless of where they’re physically located or which device they prefer to use. Some cloud-based CRM vendors are even making mobile functionality as robust as that on the desktop.

55% of SMBs now view mobile CRM solutions as critical to business growth. Whether used to enable sales and service people to more efficiently and effectively serve customers, or to find new ways to market the business, SMBs are finding that mobile CRM solutions help streamline and improve customer interactions.

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How CRM affects SMB Revenue Growth

Many SMBs use spreadsheets, contact managers, email marketing and other point solutions to manage their relationships with prospects and customers.

But as your business grows in size and complexity, using a tangle of disjointed solutions that don’t talk to each other” can stifle your business instead of helping you to grow it. A CRM solution brings all these functions together in one place.