Today's small retailers not only compete against major retailers, but also against other small and mid-sized businesses. Without the benefits of store automation, they face serious challenges:

• In many cases, they are still operating with manual cash registers.
• They have little control over inventory shrinkage, overstocks, and understocks.
• Critical business decisions are made on gut instincts, rather than on reliable data reports.
• Point of sale (POS) and accounting processes are disconnected, making it even more difficult to run operations efficiently.
• While they know business success depends on delivering superb customer service and building customer loyalty, they have no way to track customer histories.

Thousands of retailers have discovered that Microsoft Dynamics – Retail Management System (RMS) offers them an easy, affordable solution that helps streamline and consolidate inventory management, automate transaction processing, run business reports, and track and maintain detailed customer information. The solution also allows them to connect retail and accounting information so that all their business processes are connected.

In addition, RMS is flexible enough to meet specific retailing needs, making it the ideal solution for specialty retail businesses that include:

• Wine
• Gift/novelty/souvenir
• Hobby/toy/game/craft
• Convenience food
• Tobacco and pet shops
• Kiosk retailers